Coaching virtually is a unique skill. Its simply a different environment to coaching in person. Here, Kersten will highlight some simple tips and tricks to help you maximize the efficacy of your sessions which youll be able to use when coaching virtually.
Customer service is simply the proficiency and safe delivery of an experience. For Exos, that isnt enough. In this presentation, Sloan will present how hospitality is a system which allows for us to provide customer service from a position of empathy, which coaches can develop as a result of their increased emotional intelligence.
Its not enough to simply deliver a session with proficiency and accuracy. Sure, you need to be able to effectively communicate the execution and intent of a specific exercise, but you also need to do it in a way which is personally engaging. Because its only when people feel supported, engaged, and challenged that they will continue to choose to show up. In this presentation, Sloan will provide an overview with the Exos coaching methodology on relationship management.
Contrary to typical intuition, learning doesnt happen in the moment. While in your session you may design environments and strategies to share information, its only during sleep later that night that the information is consolidated into long term memory. In this presentation, Dr. Bertram will outline the architecture of sleep, and the absolutely critical role it plays in learning.
Flow is a psychological state that is associated with optimal experience. For this reason (and others which will be outlined) it is an ideal environment for learning to take place. In this presentation, Dr. Bertram will outline and define a flow state while also providing practical examples of ways that coaches can prime their members for flow in their sessions.
Ultimately, coaching is about helping someone learn how to use their body more effectively. Whether thats for physical performance (like racing, or competition) or workplace performance (like creativity and productivity) we ultimately need our members to learn how to manage their functional state so they can take full advantage of the autonomy that brings. In this lecture, Dr. Bertram will define learning, and present a structure coaches can use to maximize the likelihood that what they communicate actually sticks.
Movement is complex, let alone also trying to balance member needs and expectations. In this lecture, Dai will present the TEC model for error identification and correction. Hell specifically call out how it can be used in conjunction with the Position Pattern Power model to both identify the source of movement compensation while simultaneously outlining a path towards their resolution.
In this lecture, Tristan will present an overview of the Exos methodology and its application. Using performance code as a structure to the conversation, hell specifically outline the role that coaches play in our members success and give a brief overview to the structure of the Exos coaching methodology, which we will explore in further detail throughout this course.